Privacy Policy

Last Updated: October 23, 2025

ReuterStock (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.reuterstock.com and use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register, subscribe, or use our services:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed through Razorpay)
  • Date of birth (for age verification)
  • Professional/educational background (optional)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

1.3 Course and Usage Information

  • Course enrollment and completion data
  • Content accessed and viewing patterns
  • Quiz and assessment responses
  • User preferences and settings
  • Communication history with our support team

2. How We Collect Information

We collect information through:

  • Direct submission: When you register, subscribe, purchase courses, or contact us
  • Cookies and tracking technologies: To enhance user experience and analyze website usage
  • Payment gateway: Through Razorpay when you make purchases
  • Third-party analytics: Google Analytics and similar tools
  • Communication channels: Email, phone, and social media interactions

3. How We Use Your Information

3.1 Primary Uses

We use your personal information to:

  • Provide access to educational content, courses, and research materials
  • Process payments and manage subscriptions
  • Send course materials, pre-market bulletins, and research reports
  • Respond to your inquiries and provide customer support
  • Verify your identity and prevent fraud
  • Comply with legal obligations

3.2 Communication

We may use your information to:

  • Send transactional emails (purchase confirmations, password resets)
  • Provide educational content and course updates
  • Send newsletters and market analysis (with your consent)
  • Notify you about new courses, features, or services
  • Request feedback and reviews

3.3 Improvement and Analytics

We use collected data to:

  • Analyze website usage and improve user experience
  • Understand user preferences and behavior patterns
  • Develop new educational content and courses
  • Enhance website functionality and performance
  • Conduct market research

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area, we process your personal information based on:

  • Contractual necessity: To provide services you’ve subscribed to
  • Legitimate interests: To improve our services and communicate with you
  • Consent: For marketing communications (you may withdraw consent at any time)
  • Legal obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

5.1 We Do NOT Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

5.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing: Razorpay (for secure payment transactions)
  • Email services: For sending newsletters and course materials
  • Analytics: Google Analytics and similar platforms
  • Hosting services: Website and content hosting providers
  • Customer support tools: For managing user inquiries

All service providers are contractually obligated to maintain the confidentiality and security of your information.

5.3 Legal Requirements

We may disclose your information when required to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms and Conditions
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Protect the rights and safety of our users

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.

6. Payment Information Security

6.1 Razorpay Integration

  • All payment transactions are processed through Razorpay’s secure payment gateway
  • We do not store your complete credit card, debit card, or net banking information on our servers
  • Payment information is encrypted and handled in accordance with PCI-DSS standards
  • Please review Razorpay’s privacy policy at https://razorpay.com/privacy/

6.2 Transaction Records

We retain limited transaction information (transaction ID, amount, date) for:

  • Order fulfillment and customer service
  • Accounting and tax purposes
  • Fraud prevention and dispute resolution

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

  • Essential cookies: Necessary for website functionality
  • Analytics cookies: To understand how visitors use our website
  • Functional cookies: To remember your preferences
  • Marketing cookies: To deliver relevant content (with your consent)

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

7.3 Third-Party Cookies

We use Google Analytics and other third-party tools that may place cookies on your device. These third parties have their own privacy policies.

8. Data Security

8.1 Security Measures

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection

8.2 Limitations

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

8.3 Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Using strong, unique passwords
  • Notifying us immediately of any unauthorized access
  • Logging out after using shared devices

9. Data Retention

9.1 Retention Period

We retain your personal information for as long as:

  • Your account is active
  • Necessary to provide our services
  • Required by law or for legitimate business purposes
  • Needed to resolve disputes or enforce our agreements

9.2 Deletion

After the retention period, we will:

  • Delete or anonymize your personal information
  • Retain only aggregated, non-identifiable data for analytics

10. Your Rights and Choices

10.1 Access and Correction

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Update your account information at any time

10.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

10.3 Deletion Rights

You may request deletion of your personal information, subject to:

  • Our legal obligations to retain certain data
  • Legitimate business needs
  • Ongoing disputes or legal proceedings

10.4 Marketing Communications

You can opt-out of marketing communications by:

  • Clicking “unsubscribe” links in our emails
  • Updating your communication preferences in your account settings
  • Contacting us at ceo@reuterstock.com

Note: You will still receive transactional emails necessary for service delivery.

10.5 Cookie Preferences

You can manage cookie settings through your browser or by using cookie management tools on our website.

11. Children’s Privacy

11.1 Age Restriction

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11.2 Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at ceo@reuterstock.com, and we will delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. International Data Transfers

13.1 Data Location

Your information is primarily stored and processed in India. Some service providers may process data in other countries.

13.2 Cross-Border Transfers

If your data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

14.1 Updates

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Legal or regulatory requirements
  • New features or services

14.2 Notification

We will notify you of significant changes by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending email notifications for material changes
  • Displaying prominent notices on our website

14.3 Continued Use

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

ReuterStock
Proprietor: Rohit Kumar
Email: ceo@reuterstock.com
Phone: 05223560943
Address: Rajajipuram, Lucknow – 226017, Uttar Pradesh, India
Website: www.reuterstock.com
Social Media: @reuterstock

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